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Getting started with Med

This walkthrough takes a clinic from nothing to a working Med setup: a practice, your facility details, your own identity for paperwork, colleagues with logins, and a first patient. Allow about twenty minutes. Nothing here touches a patient yet, so it is safe to do before your first clinic day on Med.

You need an account on med.klusai.com with Med access. There are two ways to get one:

  • You were invited. A colleague who already administers the practice sent you an invitation email. Open the link, set a password if you are new, and supply your physician identifier (see Step 4 for what the invitee is asked). You can then skip to Step 3 — the practice already exists.
  • You are the first person from your clinic. Sign up at med.klusai.com and ask KlusAI to enable Med for your account. You will know it is enabled when, after signing in, the left-hand navigation of the Hub shows a Patients section.

Med opens in Romanian. To follow along in English, switch language from your profile menu.

Everything in Med belongs to an organization: your practice or clinic. Patients, recordings and documents are created inside it, and colleagues see them only because they are members of it.

If you are setting up a single-physician practice — in Romania, a cabinet medical individual, abbreviated CMI — you can create it yourself. Open:

https://med.klusai.com/hub/med/onboarding/create-cmi/

The screen is titled Create your practice and explains: “Set up a personal medical practice (CMI). You will become the clinic administrator and can invite colleagues later.” Fill in:

Field Notes
Practice name Required. What your practice is called; it appears on generated paperwork.
CUIM Your physician identification code (cod unic de identificare a medicului).
Alternate identifier Use this if you have no CUIM.
Alternate identifier kind CLP or Resident ID, to say which kind of number you entered.

You must supply either a CUIM or an alternate identifier — Med refuses the form with “A CUIM or alternate identifier is required.” if both are empty. The code you enter is stored on your personal physician profile, not on the practice, so it follows you if you later work at more than one clinic. Each CUIM can belong to only one account; if it is already taken, Med tells you rather than silently reusing it.

Press Create practice. Med confirms “Your practice … is ready.”, makes you its clinic administrator, switches you into it, and drops you on the Patients list.

Step 2 — tell Med what kind of facility you are

Section titled “Step 2 — tell Med what kind of facility you are”

Go to Clinic admin → Medical facility. This screen decides which paperwork set your clinic gets and pre-fills the facility header on every generated document, so it is worth doing before your first consent session.

The page says as much: “Choose whether this organization operates as a clinic or a hospital. The choice decides which forms apply at each stage of a visit (admission, discharge, refusal) and prefills the facility header on generated paperwork.”

  • Facility name is shown read-only — it is the organization name, and it is what prints as the facility on every form. To change it, change the organization’s name.
  • Facility type is the load-bearing choice: Clinic / medical practice or Hospital. Admission, discharge and refusal paperwork differ between the two, and Med picks the right version of each form from this setting. If you never set it, Med treats you as a clinic.
  • Facility address, Section / ward and Facility specialty are optional and only pre-fill text on documents. The specialty is used when the signing physician’s own profile has none.

Press Save; Med confirms “Facility profile saved.”

Step 3 — put your own details on the paperwork

Section titled “Step 3 — put your own details on the paperwork”

Clinic paperwork names the staff member who completed it, and some forms print their personal identity details. Med keeps those on your own profile so you enter them once.

The screen is called My clinic identity. It has no sidebar entry: open any patient and use Edit my clinic identity in the right-hand column, or go straight to /hub/med/patients/identity/. It exists so that your name, CNP and ID details pre-fill the reception and staff fields on clinic forms. Fill in:

  • Full legal name — used when your account name is not enough for a form.
  • Role on formsPhysician, Reception, Nurse, Medical assistant or Other. This decides which placeholders Med pre-fills for you: reception staff and physicians sign different lines on the same document. Med guesses Physician if your account has a physician profile, otherwise Reception.
  • CNP, ID document series, ID document number, Address — filled in where your clinic’s forms require them.

Nothing here is mandatory, but a form that needs a value you have not supplied will ask you for it at the worst moment, with a patient waiting.

Ask each colleague to do this for themselves once they have a login.

Go to Clinic admin → Doctors and choose to invite someone. You enter:

  • their email address,
  • their roleMed Physician (patients, appointments, consent sessions) or Med Clinic Admin (the same, plus clinic administration and the clinic-wide view of consents),
  • optionally their CUIM, to pre-fill it on the invitation.

Med emails them an invitation, and also shows you the link so you can pass it on yourself if the email does not arrive. Invitations expire after seven days. When the invitee opens the link they see Join your clinic, confirm their CUIM (or an alternate identifier and its kind — CLP or Resident ID), and set a password if they do not already have an account. On acceptance they are placed in your practice and land on the Patients list.

The Doctors list then shows each member with their role and CUIM, plus any invitations still pending. Changing someone’s role or removing them is done in the organization’s own Members administration, not on this screen.

Open Patients → Patients and create a patient. At minimum give a name; add the date of birth and CNP if you have them, because consent paperwork prints them. See Patients for the full set of fields, including how to record a legal representative for a minor or a patient who cannot sign for themselves.

You do not have to pre-create patients: the consent session can create one on the spot from the name, date of birth and CNP you type in. Adding them here is useful when you are preparing a list for tomorrow.

Open Patients → Appointments and create one: pick the patient, give the appointment a title and a date and time. Appointments are how the day’s list is organised, and they are what ties a consent session, its documents and its paperwork together into one visit. See Appointments.

Step 7 — optional, but worth doing early

Section titled “Step 7 — optional, but worth doing early”

Two things make consent documents noticeably better, and both are one-off work you can grow over time:

  • Upload your clinical documents. Clinical knowledge → Documents takes your guidelines and protocols and indexes them so you (and Klu) can search them. See Klu for clinics.
  • Approve your consent wording per pathology. Med can complete anything the conversation left unsaid from your clinic’s own reviewed text, with each field showing where it came from. Without approved content, those gaps are yours to type. See Approved consent content.

You now have a practice, colleagues, and a patient. The next thing to do is a consent session: read Running a consent session for the steps at the chair side, and How the consent engine works if you would rather understand the whole mechanism first.